PartsVibe Privacy Policy
Effective Date: March 21, 2025
1. Introduction
PartsVibe ("we," "our," or "the Company") values your privacy. This Privacy Statement aims to clearly explain how we collect, use, disclose, and protect the personal information you provide through our platform, as well as the rights you have regarding this information. As a professional B2B platform connecting global customers with quality Chinese auto parts suppliers, we are committed to protecting your privacy while providing efficient services.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Company name, contact person name, email address, phone number, job title, etc.
- Business Information: Procurement requirements, product specifications, certification requirements, order details, etc.
- Financial Information: Payment methods, bank account information, transaction records, etc.
- Communication Content: Records of communications with our consultants, inquiry content, etc.
2.2 Information We Collect Automatically
- Usage Data: IP address, browser type, access time, pages visited
- Device Information: Device identifiers, operating system, device type
- Location Information: Approximate location based on IP address
- Cookies and Similar Technologies: Used to optimize user experience and analyze platform usage
3. How We Use Your Information
We use your personal information to:
- Provide Core Services: Supplier matching, sample management, quality control, order coordination, etc.
- Account Management: Create and maintain your PartsVibe account
- Customer Service: Respond to your inquiries, solve problems, and provide support
- Transaction Processing: Process your orders, payments, and logistics arrangements
- Personalized Experience: Provide customized services and recommendations based on your needs and preferences
- Platform Improvement: Analyze user behavior to optimize our products and services
- Security: Prevent fraud and ensure platform security
- Marketing Communications: Provide information about relevant products, services, and activities with your consent
4. Information Sharing
We may share your personal information in the following circumstances:
4.1 Business Partners
- Suppliers: We may share necessary business information with rigorously vetted suppliers to meet your procurement needs
- Logistics Partners: To process product delivery, sample shipping, etc.
- Payment Processors: To handle transaction payments
4.2 Service Providers
- Third-party service providers who help us provide IT services, data storage, customer support, etc.
4.3 Legal Requirements
- When responding to legal processes, government requests, or to protect our legitimate interests
We ensure that our partners and service providers adhere to strict data protection standards and only share information necessary to complete specific services.
5. Data Security
PartsVibe implements comprehensive technical and organizational measures to protect your personal information:
- Encryption technologies to secure data transmission and storage
- Strict access control policies
- Regular security audits and employee training
- Data backup and recovery procedures
While we make every effort to protect your information, please note that internet transmission methods cannot guarantee 100% security.
6. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- Right of Access: To know if and how we process your personal information
- Right of Rectification: To request correction of inaccurate or incomplete personal information
- Right of Erasure: To request deletion of your personal information in specific circumstances
- Right to Restrict Processing: To limit our processing of your personal information in certain situations
- Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format
- Right to Object: To object to our processing of your personal information based on legitimate interests
- Right to Withdraw Consent: To withdraw your consent at any time
To exercise these rights, please contact us using the information provided at the end of this statement.
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content:
- Essential Cookies: For basic functions ensuring website operation
- Performance Cookies: To collect statistical data about website usage
- Functionality Cookies: To remember your preferences and provide enhanced features
- Targeting Cookies: To track your activities on our website and provide personalized content
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
8. International Data Transfers
As a platform connecting global customers with Chinese suppliers, we may transfer your personal information to China and other countries. Data protection laws in these countries may differ from those in your country.
When making such transfers, we implement appropriate safeguards to ensure your information is adequately protected, including standard contractual clauses, data processing agreements, and other legal mechanisms.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- How long we need to provide our services
- Our legal obligations
- Relevant statutes of limitations
- Potential dispute resolution needs
10. Children's Privacy
PartsVibe's services are directed at business customers and not intended for children under 16. We do not knowingly collect personal information from children. If you discover that we may have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in our business or to comply with legal requirements. Updated versions will be posted on the PartsVibe website, and significant changes will be communicated through appropriate channels (such as email or website notifications).
We recommend reviewing this Privacy Statement regularly to stay informed about how we protect your personal information.
12. Contact Us
If you have any questions, comments, or requests regarding this Privacy Statement or our privacy practices, please contact us:
PartsVibe Data Protection Team
Email: StageForum@gmail.com
For urgent matters related to data protection, we commit to responding within 3 business days.